Shipping policy

How It Works

Goods will be delivered to the address specified as Delivery Address when ordering. Customers are responsible for giving Little Burners (LB) the correct address details, including special delivery instructions / directions.

LB or the delivery company used cannot take any responsibility for goods left in accordance with special delivery instructions provided for delivery if no-one is present at the delivery address.

Note that some products require signatures and cannot be left without signatures. The customer undertakes to ensure the goods can be signed for in this instance (otherwise see note on Returned products below).